Do you have a wheelchair accessible taxi?

Yes. Wheelchair accessible vehicles (WATs) are available across the Sydney Silver Taxi Cabs network and are arranged on request with a little notice so we send the right vehicle with a trained driver and working ramp.

How do I book a wheelchair taxi?

Call 1300 512 424 with the pickup address, the wheelchair size or mobility aid, and the appointment time. We confirm the vehicle, the driver and the fare before dispatch. Hospital and dialysis return trips can be set up as a standing booking.

Does the driver help with boarding?

Yes. Drivers of WAT vehicles are trained to deploy the ramp, secure the chair with the tie-down restraint and assist from kerb to reception. Please tell us if you need the driver to come to the door.

Can I pay a wheelchair taxi with Cabcharge or an NDIS plan?

Cabcharge and Cabcharge FastCard are accepted on WAT trips. For funded transport, book by phone so we can match the correct billing and provide a receipt that suits your plan manager.

Wheelchair & access cabs

Wheelchair accessible taxi in Sydney

Wheelchair accessible vehicles (WATs) and access cabs across Greater Sydney. Ramp access, tie-down restraints, driver assistance, and Cabcharge accepted. Arranged on request with notice.

To book a wheelchair taxi, please call 1300 512 424 so we send the right vehicle with a working ramp and a trained driver.

A wheelchair accessible taxi (WAT) — sometimes called an access cab — carries a passenger who stays in their wheelchair for the trip. The vehicle has a rear or side ramp, anchor points to tie the chair down, and room for a carer to sit alongside.

How a WAT trip works

Tell us the wheelchair type or mobility aid, whether a carer is travelling, and the pickup and drop-off addresses.
We dispatch a WAT with a driver trained to deploy the ramp, secure the chair and assist from kerb to reception.
Hospital, dialysis and aged-care trips can be booked as standing return runs, so the same driver collects you each week.
Fixed fare with tolls included, Cabcharge and Cabcharge FastCard accepted.

What a wheelchair cab costs

Every wheelchair job travels in our HiAce minibus — the ramp, the chair and the restraints take the space a seven-seater does not have.
$16 to start the meter, then $5.60 per kilometre — 50c above the standard minibus, because the van is fitted out and held for your trip.
$10 booking fee. A short run still ties the van up, so the fee applies whatever the distance.
Paid up front by card when you book online. Cabcharge, Cabcharge FastCard and TTSS half-price vouchers run on the meter with the driver instead.

Where we run access cabs

Across Greater Sydney, the Central Coast, Wollongong and the Blue Mountains — including regular runs to Royal North Shore, Hornsby, Royal Prince Alfred, Nepean, Prince of Wales and Gosford hospitals.

Cabcharge taxi Hospital transfers Maxi taxi Sydney

Get a price quote

For a wheelchair vehicle, call 1300 512 424. For a standard taxi or maxi, book online below.

Pickup from Anywhere in SydneyPickup from Airport

Busy period — please book at least 30 minutes ahead, or call 1300 512 424.

A suburb is fine for a price. We'll ask for the exact pickup point before we confirm.

Fits your group and luggage comfortably.Car choices are worked out from your passengers and luggage. Two cars are priced together and paid in one payment.

Luggage & special items *

Large checked bags (30–45 kg)

Medium checked bags (about 20 kg)

Hand carry / cabin bags

Tell us what you are carrying so we send a car it fits in.

Book a return trip

I have read and agree to the — cancellation, extra stops, waiting time, booking fee, levy, tolls and cleaning fees.

Read the waiting time & cancellation rules

• Free waiting at the pickup point: 10 minutes. After that, idle time is $0.80 per minute.
• Cancel 60 minutes or more before pickup and there is no charge.
• 30 to 59 minutes before pickup: 20% of the quoted fare. 10 to 29 minutes: 40%.
• Inside the last 10 minutes, once the driver is on the way: 75% of the quoted fare.
• Severe weather or a major accident can add time to the trip — the waiting rate is the only extra, and we tell you before it starts.

Wheelchair taxi questions

Do you have a wheelchair accessible taxi?: Yes. Wheelchair accessible vehicles (WATs) are available across the Sydney Silver Taxi Cabs network and are arranged on request with a little notice so we send the right vehicle with a trained driver and working ramp.
How do I book a wheelchair taxi?: Call 1300 512 424 with the pickup address, the wheelchair size or mobility aid, and the appointment time. We confirm the vehicle, the driver and the fare before dispatch. Hospital and dialysis return trips can be set up as a standing booking.
Does the driver help with boarding?: Yes. Drivers of WAT vehicles are trained to deploy the ramp, secure the chair with the tie-down restraint and assist from kerb to reception. Please tell us if you need the driver to come to the door.
Can I pay a wheelchair taxi with Cabcharge or an NDIS plan?: Cabcharge and Cabcharge FastCard are accepted on WAT trips. For funded transport, book by phone so we can match the correct billing and provide a receipt that suits your plan manager.